Traktor Pro S4 Setup Guide

This setup guide will help you to get Traktor Pro S4 up and running quickly and without problems.

Step 1: Install Traktor Pro S4 1.0.0

Use the DVD included in the S4 package to install the Traktor Pro S 4 software. The DVD contains software version 1.0.0.

IMPORTANT: Do not plug in the S4 controller during the installation. AGAIN: Do NOT plug in the S4 controller during the installation.

Once the installation has completed do not launch the software yet.

Step 2: Activate Traktor Pro S4

Start the Native Instruments Service Center application. Windows users find it in Start/All Programs/Native Instruments/Service Center. Mac users find it in the folder Programs/Native Instruments/Service Center.

If you already have a NI user account log in. If you do not have a user account yet use the Service Center to create a new account and log on to the Service Center afterwards.

Native Instruments Service Center

Enter your serial number for Traktor Pro S4 and click Activate.

Step 3: Download and Install Traktor Pro S4 1.0.1

Once Traktor Pro S4 is activated switch to the Update tab in Service Center. Download the Traktor Pro S4 software update. This is software version 1.0.1 and includes several enhancements, changes and bug fixes for the Traktor software and the S4 drivers. Install the update.

Step 4: Connect the S4 Controller

Now connect the S4 controller with the USB cable to your computer and switch the unit on. Windows detects the new device and installs the drivers. When the driver installation is done the USB indicator on the unit will light up. The LED will be blinking if the controller is on and if no USB connection is detected.

USB Indicator

Step 5: Start Traktor Pro S4 Software

Start Traktor Pro S4. If an earlier version of Traktor is detected you see the following message box:

Copying the content of an earlier Traktor installation

Click on Copy to have the data (collection, stripes, transients, settings etc.) of an earlier version copied into the data folder of Traktor Pro S4. Depending on the size of your collection copying the data may take a while.

Copying in progress

Traktor Pro S4 uses its own, new folder so save the settings and track data. This makes it possible to use two Traktor versions side by side on the same machine. However, the content of the collection is not automatically synchronised. This means that the content of both collections is only identical after the initial copying. If you add a new track into the S4 collection and if you want to use it in your "normal" Traktor instance as well, you need to repeat the import.

Step 6: Fix Faulty/Loose Jog Wheel

If one of the jog wheels of the S4 is loose when you unbox your Kontrol S4 follow the steps outlined in the following video to fix that issue.

Video made by Photojojo

Step 7: Check your Jog Wheel Plates

Now check your jog wheel plates to see if they need recalibration.

Load Button

  1. Have a look at the LOAD button on the left side of the S4 controller. The LED in the LOAD button should be off. If the LED is ON continue with step 7 and recalibrate the left jog wheel.
  2. Press the plate of the left jog wheel. The LED in the LOAD button should be on while the plate is pressed. If the LED state does not change continue with step 7 and recalibrate the left jog wheel.
  3. Have a look at the LOAD button on the right side of the S4 controller. The LED in the LOAD button should be off. If the LED is on continue with step 7.
  4. Press the plate of the right jog wheel. The LED in the LOAD button should be on while the plate is pressed. If the LED state does not change continue with step 7.

Step 8. Recalibrate the Jog Wheels

Follow these steps to recalibrate the jog wheel plates on the S4 controller.

Calibrating the jog wheel plates

  1. Open the dialog Preferences/Traktor Kontrol S4.
  2. Click the button Recalibrate Left if the result of step 6 was that the left jog wheel needs to be recalibrated. Follow the instructions in the dialog boxes.
  3. Click the button Recalibrate Right if the result of step 6 was that the right jog wheel needs to be recalibrated. Follow the instructions in the dialog boxes.
  4. Return to step 7 and check again, if pressing the jog wheel plates is correctly detected now.

During the calibration the distance between the wheel housing and the plate when it is not touched is measured. Then the distance is measured again when the plate is pressed. Those values are needed to detect whether the plate is depressed or not.

The jog wheels are calibrated during the production of the controller. Those values are stored as default values inside the controller. If you press Reset in the first calibration dialog the factory measured values are restored rather than the last values detected during the manual calibration.

I have transported the S4 controller several times in the last few weeks, sometimes on my bicycle. It happened now and then that the platters didn't work after transport and I had to recalibrate the jog wheels again. My advice is to check the platter functionality after each transport and to recalibrate them if necessary before your gig.

Step 9. Clean up your documents folder

Starting with Traktor Pro S4 each Traktor version uses its own Data/Settings folder.

Traktor data folder

If you started Traktor Pro 1.0.0 before installing the 1.0.1 update, you will have two data folders below your documents folder. You can delete the folder Traktor S 4 1.0.0 now, because it won't be used after the update to Traktor 1.0.1 is installed.

Step 10. Have fun!

Written by Rainer G. Haselier
Edited by Karl Yates a.k.a. as Karlos Santos on the Native Instruments forum
Last update: November 1, 2010


wrote on November 4, 2010 at 02:03
I have the Load light on deck A and cannot get it stop come off or get deck A to play. it attempts to play but all that happens is the 2 yellow lines in pitch control go left to right. When i hit deck C then Deck A play. When i go back to Deck A it stops playing.

This is the first article i saw about this problem and hoping you can help me
 Rainer G. Haselier (admin) says:
You need to recalibrate your jog wheels as explained in step 7. This should do the trick.
wrote on November 5, 2010 at 15:33
Some jog wheels, at the S4 first startup it stop come off at deck B. However I did the recalibrate works fine now.

But ? how to handle the volume knob in the samples section. Running 4 samples at one time at the same volume it's that good. Any suggestions other then using the trackpad?

wrote on November 5, 2010 at 16:04
The S4 rocks, Select the deck you need Shift and for volume, Shift, knob move-active. For filter use size-set.

wrote on November 16, 2010 at 20:55
Here's a set-up question:

I've just purchased the S4 and I have only one issue:
The right rotary loop length knob doesn't seem to be working properly. It reduces the loop length no matter which way I turn it (turning to the left should reduce the loop length and turning the knob to the right should increase the loop length). Is there any way to reset this knob or to change the settings for it somewhere? The left one works fine.

Any help is appreciated.

(Mac OS, updated Traktor Pro sof
wrote on November 28, 2010 at 13:51
Der Tip ist gut, jedoch fehlt bei meiner Traktor S4-Software die Funktion zum Rekalibrieren der Jog-Wheels. Eine Möglichkeit zur Neukalibrierung habe ich nur im Controller-Editor gefunden!
wrote on November 29, 2010 at 00:05
Jus purchased s4 and when i load a track into deck A it shows that the song is playing but no sound already checked fader and volume ect. Deck B works fine with the same song. Deck A did work fine before, now not at all. Plz help thanx
wrote on November 30, 2010 at 07:08
Just purchased the s4 but when I press cue to pre-listen to a track I get nothing through the headphones no matter what position the "cue-mix" and "cue-vol" knobs are in. Any help is much appreciated...
wrote on November 30, 2010 at 10:01
Hello ! I purchased Traktor S4 everything seems to be ok except one thing...
the volume level of the headphones seems low..
No, I am not deaf :) but in comparison with Audio 8 it's not the same thing for sure.
I have the controller powered up with usb and power cord.
If i unable the option limiter in the preferences i get distortion.
Also i tried to maximize volume through the software ( in the crossfader section but i get distortion again. )

Please help me !!
wrote on December 7, 2010 at 18:37
Hi thinking about buying S4, Im a mobile DJ and just wondered if there is the facility to just play a playlist, like on Traktor 3, i realise this defeats the object of having a controller but I also have a club residency and will be using it to its full potential then. thanks
wrote on December 10, 2010 at 02:23
Well, just in case some people are wondering if they should get one; don't. Bought a unit. Serial number was used by someone else. Waited 2 weeks for support. Then the device doesn't turn on. Support stays silent. Worst equipment purchase I've made by far. Such a terrible support service.
Keith Neilson
wrote on December 10, 2010 at 18:39
Anyone got any ideas about the Loopmasters samples/loops ?

I dont seem to have them in my installtion.
wrote on December 21, 2010 at 17:13
Hi guys, i recently purchased my S4 and i have a problem... when i turn on de S4, the Exclamation light over snap turns on.. and im not see the usb light on, like it supossed to be.
By the way, the s4 works fine (i guess), but the leds lights doesnt work, so i cant see what im doing.
What can i do? my software is actualized.. but i cant do the jog wheel recalibration..cause i cant. I move de jog like the video but the software dont recongnize it. Sorry for my poor english not my language.
wrote on January 12, 2011 at 22:24
heyy:) okay, so when I go and wanna calibrate, but here is the thing, I don't see it.... Everything is like the same on ur screen but there's nothing saying "recalibrate left" or "recalibrate right"

- please help me:D
wrote on January 18, 2011 at 02:13
You need newest version of software to do the calibration
wrote on February 7, 2011 at 14:02
Hey. I seem to have a problem. I bought the traktor kontrol S4. Downloading the software is the problem. I download from the CD and want to start up. It seems that the service center is not downloaded. I tried this for three times now (with deleting everything from my computer the whole time).

Also what I tried is downloading the service center seperately from Native Instruments website, but it just doesn't work, since it says there's an older version found.

What can I do about this?
wrote on February 9, 2011 at 02:33
Hey, i just bought the Traktor S4 a couple of days ago and ever since i bought it i cant cue a song in my headphones. I think its because i don't have speakers i'm just using my laptop, but then again shouldn't i be able to listen to the cue of my second track and honestly i'm just getting annoyed by now. Anyone know why? or can help me solve this problem?
wrote on February 21, 2011 at 15:53
Super seite hat mir sehr oft weiter geholfen, hätte aber noch einige fragen.

Ich habe gehört das ich die Jogwheels jedes mal neu Kalibrieren muss wenn ich das zu einem Club transportiere?? Ist das richtig??

Das habe letztens versucht. dann kam die Meldung das es erfolgreich war dann kam aber die Fehlermeldung das da ein Fehler aufgetaucht ist ?!

Es lief jedes mal auch ohne Kalibrierung!!! Warum ist dieses denn so wichtig?
wrote on March 2, 2011 at 21:31
i recently bought an S4 and noticed that the sound quality gets a bit distorted and fuzzy and then the volume would get low.
has anyone encountered this?
pls help - it has happened 3 times now.

and for more info - i use a MAC not PC.
Andy paterson
wrote on March 10, 2011 at 14:02
The crossfader on my s4 is very laggy which means i cannot scratch with the s4. I have the curve set to sharp in the preferences and also latency at 128 on my macbook 13" with 2gb ram . Any suggestions ? I have also tried to recalibrate the fader
wrote on March 15, 2011 at 19:34
I got my S4 about a week ago and have yet to get it work properly. I've contacted NI about it and they haven't been able to give me any information that fixes my problem. The load buttons do not work on either side, the play buttons do not work on the other side, none of the sampler buttons work on either side, and none of the buttons below each play sample button work on each side. I've recalibrated the wheels, I've uninstalled and reinstalled, and updated drivers. Nothing seems to be working.
wrote on March 26, 2011 at 15:20
Just purchased my new traktor kontrol s4. It is awesome, yet it takes a long time to start up. It also sends out static or short misses during play, like it is skipping.

I have Windows Vista 32 Bit 4G of Ram, even thought about going to Best buy to have them turn off any applications that I am not using.

Any thoughts that I may use to prevent the future hiccups, before I start my next gig?

Please Help...

wrote on April 3, 2011 at 01:54
i purchased the traktor kontrol s4 when i load a song it will only play for about 20 seconds than i can not play any song after that please help
wrote on April 16, 2011 at 00:48
I want to remap the S4 jog wheels how do I do that?
wrote on April 19, 2011 at 08:28
Just got my Traktor S4 and its does not want to play at all,all the lights are on what is the problem is it my setup can anyone assit me please?
wrote on May 5, 2011 at 12:15
Hi, I have the same problem as a couple of other guys have on this page: I simply can't hear anything in my headphones while cueing the track that is coming. The only time the headphones work is when I pre-listen on a track on the browse-button. It's really annoying, I didn't have this problem a few weeks ago, but now I just can't play around with the S4 anymore.
Please help me!
dj plz
wrote on May 27, 2011 at 06:55
i installed tracktor s4 every thing is working only tracks cant be played any options
wrote on May 29, 2011 at 11:57
I have lost all the controls on mine. The sound still plays through the unit when you use the mouse to press play. But nothing else works on the controller. This is not the first issue Ive had.
Massively frustrating, COME BACK 1210s you worked 100% for how many years.
Anyone have this problem? please help
wrote on May 31, 2011 at 21:54
Hey i need help. Just got my Traktor S4 everything is working fine as per the manual but when i load the track and press play, the green light comes on (both pc and controller work fine together it seems) but the track doesnt play at all. even when i press play on traktor software it shows green but the track doesnt show play movement. help pleaseeeeeeeeeeeeee.
wrote on June 16, 2011 at 00:49
Wenn ich meine Jog-Wheels benutze, kann ich damit lediglich das tempo steuern aber nicht scratchen oder backspins machen oder sonst was.. auch nicht wenn ich oben auf die jogwheels drauf drücke.. passiert das selbe.. woran liegt das oder bin ich einfach nur zu doof ?

jay brady
wrote on June 16, 2011 at 01:29
whats the best setting to stop using windows vista.
wrote on June 21, 2011 at 15:30
Howzit! Ok, I cannot calibrate as I do not have the Jog Wheel "calibration option"! It ends with crossfader one! What went wrong?

I also figured out when using the jog wheels as a scratching device that the music sometimes stops even if I release the dial! the same with the rim! If I move it to hard (quick) the music stops. It's most probably a setting thing - but I just got the tool :) Thanks
wrote on July 9, 2011 at 12:53

when i try to activate the traktor s 4 software at the service centre. i keep getting an error message saying that the serial number doeant match the product. its really annoying , i cant use my traktor does abyone know, what to do?

wrote on July 10, 2011 at 04:24
@sanj : same issue here. Got a Traktor Pro 2 serial key in the box but the installation disc is for traktor s4 software.
Just download from NI website Traktor Pro 2 trial and activate with your serial number.
Peter Conga
wrote on July 11, 2011 at 19:34
I've been trying to update to my free upgrade to traktor 2, I follow all the procedures till my screen says download successfull. After this I am so lost. I open up Traktor S4, still the same old version, no upgrade. What the heck am I doing? I feel left out of all the fun and benefits all the other S4 owners are having. What's the procedure after the update is in my download window? I am not very computer savvy.
wrote on July 28, 2011 at 00:48
Just purchased the s4. My Serial-No does not match when I register this is really weird.
 Rainer G. Haselier (admin) says:
Please check this:
wrote on August 21, 2011 at 23:48
how to fix problem with an installation.

During the installation an error shows up

Could not access network location \\Native Instruments\\Installer Log.

How can i fix it???
wrote on August 23, 2011 at 15:34
Hello my traktor s4 hardware goes crazy and all the buttons doesnt work. im very disapointed. idont know what to do.

wrote on August 24, 2011 at 12:44
hey..just wanna ask if traktor s4 is better than scratch pro and also is when going from traktor pro to traktor s4 you can save your mapping settings..thx
wrote on August 26, 2011 at 09:23
Tried left and then right calibration.

Its works pretty straight forward for the left wheel , however for the right wheel i calibrate more than 4 times to get it successful.

Why is this so? Or is the unit unstable?

wrote on September 20, 2011 at 17:34
I just bought my s4 last saturday. I was mad hyped as I've had my eye on this since it's release. I was excited to get started but I has to register and update allllll the drivers and what not. I gotta admit it wasn't "plug n play" but my patience paid off...this badboy is sweet! Everything works fine and the crew at guitarcenter in Kalamazoo Michigan were down to earth and cool as fuk. Only thing I haven't been able to do is upgrade to traktor pro2. Any tips??
wrote on September 20, 2011 at 21:30
Salve a tutti, ho un problema, ho acquistato traktor s4. io ho un portatile con win7. quando parte l'installazione mi dice di cliccare su queste voci. la domanda quale? traktor audio 10-traktor audio 6 - traktor audio 2. grazie se qualcuno ,mi piò spiegare passo passo per fare l'installazione su win7. grazie ma per me e la prima volta.
wrote on October 7, 2011 at 16:40
wrote on August 21, 2011 at 11:48 PM
how to fix problem with an installation. During the installation an error shows up Could not access network location \\Native Instruments\\Installer Log. How can i fix it???

wrote on October 13, 2011 at 04:54
For some reason, when a track is loaded into Deck C of my S4, the fader is reversed for that Deck only. The rest are normal. Any ideas on a solution or how this even happened?
wrote on October 17, 2011 at 13:30
Icant get my sound to work, where do i press, what do i do?
james dickson
wrote on October 30, 2011 at 22:17
Hey i NEED HELP guys everytime i play songs on my s4 everyy so often on each song there is a 4 second crackling noise and it sounds awful,i really need help,i cant understand what is wrong?iv tryed everything.
wrote on November 4, 2011 at 04:37
I need some help
I have lost all the controls . The sound still plays through the unit when you use the mouse to press play. But nothing else works on the controller. I have installed again everything.
carlos servera
wrote on November 8, 2011 at 01:23
i have a problem with traktor s4 , the headphones has distortion and i dont know what to do can you help me out please.

thank you
s4 is acting up
wrote on November 23, 2011 at 15:59
i need help,

when i press play on the s4 it doesn't respond to the command...i have to right click once on the wave file on the software for it to start playing...

also i have noticed that when i press the browse button on my s4 the audio stops(it happened to me a cpl of times while playing in a club).

to fix this issue i uninstall the software and re install. also make sure i go to service center and download any updates.

it seems to work alright for a while and then boom...the prob
s4 is acting up
wrote on November 23, 2011 at 16:00
i need help,
when i press play on the s4 it doesn't respond to the command...i have to right click once on the wave file on the software for it to start playing...
also i have noticed that when i press the browse button on my s4 the audio stops(it happened to me a cpl of times while playing in a club).
to fix this issue i uninstall the software and re install. also make sure i go to service center and download any updates.
it seems to work alright for a while and then boom...the problem come
Christy Rodrigo
wrote on November 25, 2011 at 22:30
Hello there,I just purchased this tractor pro s4, and now I´m facing a problem with the SNAP button. It actually let not play a tarck. I hear a lot of disturbunces while it´s on play and the track is not smooth.It´s disturbing, and You cannot enjoy that noise. It braeks the track and at the same time the SNAP button indicates. So I assume that the problem is with this button. Can anyone help me to get rid of this ?
James Dickson
wrote on November 30, 2011 at 19:29
hey people im having real difficulty with rexording on my not computer minded but iv read so many points and comment but i cant get my mix to record.i press the button but i dont know how to listen to to it or infact it wont let me,i dont even know hwere to look or how to do it.can anyone please give me a step by step guide to help i need to down load software?i have a top bran new lap top i need help.please id really appriciate it ALOT.also i have the newest updates but i keep
james dickson
wrote on November 30, 2011 at 19:30
sorry guys that was meant to be recording not rexording sorry once again.
wrote on December 3, 2011 at 08:24
Well here goes AGAIN !!!!!!

What i have done and checked over the last 10 days......

1. Reloaded windows 7 - fresh installation - Same problem.
2. Installed and Tested S4 on MAC Laptop and another laptop running XP - NO PROBLEMS
3. Loaded update S4 driver 3.0.2 and know the laptop blue screens.
4. if i reload S4 driver 3.0.1 i have same problem as before.

Current Problem
when loaded Trak Pro 2 with S4 driver 3.0.0 to NEW laptop running Windows 7 64 bit for the 1st time the S4 contr
wrote on December 11, 2011 at 00:07
hey guys..
how can i zoom in the waveform trought the S4?
wrote on December 24, 2011 at 11:11
Way to go on this essay, hleepd a ton.
wrote on December 28, 2011 at 11:59
a have instal software traktor on mac. and now i want to instal another mac , and i can t activite just play in demo. plese help me
Mike Steed
wrote on December 29, 2011 at 15:20
Hi new to this and trying to set up an S4 and Traktor Pro for my son. There appears to be no audio. The software is installed on the laptop; it looks as if it is working. The lights are on the S4, so again, looks as if things are working. Just zero sound. I am using Window's 7, and have downloaded all of the updates via the NI site. Is there a specific config I should be using based on Window 7?

Any help would be gratefully appreciated.
jamie gardner
wrote on January 2, 2012 at 01:04
i have just purchased the s4 and when i am playing a song i get crackling sounds and the songs will stop playing for several seconds and start again from the spot it stopped on can any one help me please. ASAP.. my email address is .. help would be very good if possible please.
jamie gardner
wrote on January 5, 2012 at 03:04
Dear Jamie Gardner,,,,

Check you desktop or laptop specs, if it support Traktor ............slow pc is not good
wrote on January 5, 2012 at 03:06
Dear Mike Steed,

Check that you are using USB 2.0 port on the laptop and not USB 3.0 !!
wrote on January 29, 2012 at 04:38
This does look prmoising. I'll keep coming back for more.
wrote on February 4, 2012 at 19:02
Ich hab ein technics 1210 am kontrol s4 auf channel c angeschlossen. Nun hab ich das problem das ich den gain voll aufdrehen muss um aktzetable lautstärke von der schallplatte zu erhalten. die mp3 decks sind aber trotzdem noch um einiges lauter. gibt es da einen tipp wie ich den channel c noch lauter bekomme???
wrote on March 14, 2012 at 03:36
wrote on June 5, 2012 at 11:00
I have been given a Traktor S4 (HOORAY!!) but they are these blips that appear in the sound. I know it's a bit weird to compare to but it sound like when you bite your teeth. BTW the cpu is always over 90% :-)
wrote on July 9, 2012 at 09:46
Any specific tips on connecting Traktor S4 to an external mixer. My settings -
* Traktor s/w master gain: -6db
* S4 Hardware knob: vertical 12 o clock position
* Mixer channel gain: 1/4 (9 o clock position)
* Master volume: vertical 1/2 12 o clock.

I get an over powering base and the master out doesnt sound right too much of hum. Despite of lowering the s/w master gain upto -15db doesnt help, have to cut the low on the external mixer and on s4's mixer. Any help would be much appreciated. cheers -
My setup - Mackbook Pro i7, 4Gb RAM. TPro 2.1.3 with S4, 4 channel Pioneer external mixer
wrote on July 20, 2012 at 10:31
Hi! I've been using the Traktor S4 for the last 3 months. Yesterday when I tried to practice on my S4 there is a cracking and popping sound thats coming from output speaker. I thought its only my speaker, but when I tried to listen to the speaker I found out that there was nothing wrong with it. I'm using MacBook pro i7 and NI Traktor S4.

Please help me for I don't see Any solution on the Internet regarding this problem. Thank

Here's my email address,

Thank you so much

wrote on November 15, 2012 at 08:24
Hi I have a problem I just bought a tracktor s4 and there is a clicking noise on the headphone all the time can anybody help me please!!!!!!!! Thank you
wrote on December 21, 2012 at 22:40
need help jst bought a s4 bt it has no softwear or ip number on the s4 is there any way around seting it up
wrote on December 29, 2012 at 23:42

SONDERFALL usb-buchse + mac mit 3.0 usb

hallo, ich hoffe das mir hier jemand weiter helfen kann??
nativ instruments hatt´s nicht gemacht !!!?

ich hab folgendes problem mit meinem s4:
die usb Buchse wurde vor kurzem ausgetauscht aber nicht von nativ&co rep.
auserdem hab ich ein neues macbook mit usb 3.0
ich bekomm keine usb verbing mehr ??
kanns an einer falschen usb-buchse liegen ?? strom bekommt er über usb !?
oder ist der Fehler beim mac mit 3.0 usb ??

ich hab den s4 zu weihnachten 10´ gekauft ? ist noch einer der ersten ...

freu mich über jeden tip
lg iko`back


SPECIAL CASE usb socket + mac with usb 3.0

Hello, I hope I can here someone help?
native instruments not done!?

I have the following problem with my s4:
the usb connector has been replaced recently, but not natively & co rep.
Besides others, I got a new macbook with usb 3.0
I get no more usb connecting?
is due to an incorrect usb socket? He gets power via usb?
or error mac with usb 3.0?

I got to the tree s4 10 'bought? is still one of the first ...

'm happy about every tip
lg iko `back
wrote on April 14, 2013 at 11:59
I have found on my computer a toshiba having the wireless adapter disabled stops the cracking and glitching sounds.

On a septerate note has anyone had problems with the sensitivty of the hot cue buttons,
It's pressure responsive latly some of my cue buttons the inner ones seem not to trigger unless tapped firmly.

Is there a fix for this ?

Thanks Troy



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